We take your privacy seriously and this privacy policy explains how harrow-haze.uk (collectively ‘we’, ‘us’ or ‘our’) collect, use, share and process your information.

Collection and use of personal data

Personal data is information that can be used to identify you directly or indirectly. Personal data also includes anonymous information that is linked to information that can be used to identify you directly or indirectly. Personal data does not include information that is anonymised or irreversibly aggregated in such a way that, together with other information or otherwise, we can no longer identify you.

Promoting security

We follow the principles of lawfulness, legitimacy and transparency, we use and process as little data as possible for a limited purpose, and we take technical and administrative measures to ensure data protection. We use personal data to verify accounts and user activities and to promote security, such as to monitor fraud and investigate suspicious or potentially illegal activities or violations of our terms of use or our policy. Such processing is based on our legitimate interest in helping to ensure the security of our products and services.

Here is a description of the types of personal data we may collect and how we may use it:


Ⅰ. Information you provide:
We collect the personal data you provide when you use our products and services or otherwise communicate with us, for example when you create an account, contact us, participate in an online survey, use our online help or our online chat tools. If you make a purchase, we collect personal data in connection with the purchase. This information includes your payment information, such as your credit or debit card number and other card details, as well as other account and authorisation information and billing, delivery and contact information.


Ⅱ. Information about the use of our services and products:
When you visit our website/app, we may collect information about the device you are using, the unique identification of your device, your device's IP address, your operating system, the type of browser you use, usage data, diagnostic data and location data from computers, phones or other devices on which you install or use our products or services. Our services may use GPS, your IP address and other technologies to determine the approximate location of your device so that we can improve our products and services where possible.

How we use your personal data
In general, we use personal data to provide, improve and develop our products and services, to communicate with you, to deliver targeted ads and services and to protect ourselves and our customers.

Ⅰ. To deliver, improve and develop our products and services:
We use personal data to help us provide, improve and develop our products, services and advertising. This includes, among other things, using personal data for data analysis, research and audits. Such processing is based on our legitimate interest in providing products and services to you and maintaining business continuity. If you participate in a contest or other promotion, we may use the personal data you provide to administer these programmes. Some of these activities have additional rules that may contain further information about how we use personal data. We recommend that you read these rules carefully before participating.

Ⅱ. Communication with you:
With your consent, we may use your personal data to send you marketing communications about our own products and services, to communicate with you about your account or transactions, and to inform you about our policies and terms. If you no longer wish to receive emails for marketing purposes, please contact us to unsubscribe. We may also use your information to process and respond to your enquiries when you contact us. If you give your explicit consent, we may share your personal data with third parties who may send you marketing messages about their products and services. If you give your explicit consent, we may use your personal data to personalise your experience with our products and services and on third party websites and applications and to measure the effectiveness of our advertising campaigns.


NOTE: If your explicit prior consent is required for the use of your information described above, please note that you can withdraw your consent by contacting us.

Definition of ‘Cookies’.
Cookies are small pieces of text that we use to deliver, protect and improve our products and services, for example by customising content, displaying and measuring advertising, understanding user behaviour and providing a more secure user experience. Please note that the specific cookies we may use vary depending on the websites and services you use.

Disclosure of personal data
We make certain personal data available to strategic partners who work with us to provide our products and services or to help us market to our customers. We only share personal data with these companies to offer or improve our products, services and advertising; it will not be shared with third parties for their own marketing purposes without your explicit prior consent.

Data storage, transfer and processing

Ⅰ. Compliance with legal obligations:
Due to the applicable laws of the European Economic Area or the country in which the User resides, certain regulations exist or are in place and certain legal obligations must be complied with. Processing of personal data of EEA residents --- If you reside in the European Economic Area (EEA), as described below, the processing of your personal data is justified: When we need your consent to process your personal data, the processing of personal data is justified under the General Data Protection Regulation (EU) (‘GDPR’) in accordance with Article 6.1.

Ⅱ. For the fair implementation or enforcement of this Article:
We may share personal data with any of our affiliated companies. In connection with a merger, reorganisation, acquisition, joint venture, assignment, divestiture, transfer or sale or disposal of our business or any part thereof, including bankruptcy or similar proceedings, we may transfer personal data to the relevant third party. We may also disclose personal data if we believe in good faith that disclosure is reasonably necessary to protect our rights and enforce available remedies, enforce our terms, investigate fraud, or protect our business or our users.

Ⅲ. Lawfulness and security or to protect other rights
It may be necessary - due to the law, legal proceedings, litigation and/or requests from authorities and agencies in your home country or abroad - to disclose personal data. We may also disclose personal data if we believe that disclosure is necessary or appropriate in the interest of national security, law enforcement or other matters of public interest.

Your rights

We take reasonable steps to ensure that your personal data is accurate, complete and up-to-date. You have the right to access, correct or delete the personal data we collect. In addition, you have the right to restrict or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured and standardised format. You can lodge a complaint about the processing of your personal data with the relevant data protection authority. To protect the privacy and security of your personal data, we may ask you for information to verify your identity and your right to access this information and to search for and provide you with the personal data we hold.