Shipping Policy
Here are the average delivery times for all our parcels:
- Once you have placed your order, we need between 1 and 3 working days to process it. During the week it usually takes one working day, but if the order is placed on a Friday evening or at the weekend, it may take a little longer.
- Once processed, the order will be dispatched and delivered within an average of 6 to 8 days. We endeavour to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or comments, please feel free to contact our customer service team.
Cancelling an order
As soon as an order is placed, it is immediately prepared for dispatch by our automated systems. Therefore, it is unfortunately not possible to cancel a completed order. If you are unhappy with the product you have received, we offer a simple returns process. You have the right to return your order within 30 days of receipt and receive a full refund.
Shipping costs
We pay the shipping costs for each order. There is no minimum order value.
Origin of the products
Harrow & Haze works with a global network of suppliers to bring you quality products at competitive prices. We understand that you may wonder about the origin of our products, but we can assure you that we adhere to strict international standards. Each product is carefully inspected and tested before dispatch and we only work with trusted manufacturers who are committed to delivering excellent quality. Our goal is to bring you the best products that you can't find in stores at the best price. Your satisfaction and peace of mind is our top priority.
Do you have questions about your order?
Then first take a look at our FAQ page. You will probably find the answer to your question there. If not, contact us via the contact page. Our customer service is available 7 days a week and always responds within 24 hours.
